Digital Policy of KPK 2018-2023 – Provincial cabinet Approves

Digital Policy of KPK has been approved

The Digital policy documents use the following acronyms and are further defined to clarify the context.

The order is not alphabetical but rather follows the subsequent evolution of the terminology. It is important to understand how the terms have evolved and what technology spheres these terms represent. Let’s take a deeper look at the Digital Policy

Acronyms and Definitions

IT (Information Technology) – Combination of computer hardware, software, networking for storing and analyzing information.

ICT (Information and Communication Technology) – Refers to a broader sphere than IT.

Digital – Refers to the larger sphere of capability. The capability given to users and machines.

Transformation – It refers to how an organization is built to change and innovate rather than simply enhance.

A Digital Economy – The term means economic values derived from the internet.

Digital Skills –The skills related to usage, the creation of new values and capabilities in the Digital space.

A Digital Governance – The practical adoption of the Digital capabilities to transform the governance of countries, communities, and states.

Digital Access – The provision of internet and the overlaid digital space.

A Digital Policy – Refers to the digital policy of the Government of Khyber Pakhtunkhwa.

Financial Inclusion – Access to formal financial services by individuals and firms to use a range of quality, payments, savings, and credits.

Digital Financial Inclusion – Counts individuals who have an account in their name with a full-service financial institution that offers digital services.

Global indices to measure various components of the digital transformation

E-Government Development Index (EGDI)

The EGDI which assesses e-government development at the national level is a composite index based on the weighted of three normalized indices.

One third is derived from a Telecommunications Infrastructure Index (TII) based on data provided by the International Telecommunications Union (ITU).

Other one third from a Human Capital Index (HCI) based on data provided by the United Nations Educational, Scientific and Cultural Organization (UNESCO).

And one third from the Online Service Index (OSI) based on data collected from an independent survey questionnaire. The questionnaire assesses the national online presence of all 193 United Nations Member States

Also Check: Car Washing Stations: KPK Govt To Install Water Meters

ICT Development Index (IDI)

The International Telecommunication Union (ITU) defines the ICT Development Index (IDI) as a composite index that combines 11 indicators into one benchmark measure.

It is used to monitor and compare developments in information and communication technology (ICT) between countries and over time.

Network Readiness Index (NRI)

The Networked Readiness Index also referred to as the Technology Index is defined by the World Economic Forum. NRI combines total 53 indicators into four categories;

  • The overall environment for technology use and creation.
  • Networked readiness in terms of ICT infrastructure.
  • Technology usage by the three groups of stakeholders (government, the private sector, and the private individuals).
  • The economic and social impact of the new technologies.

Online Service Index (OSI)

Online Service Index (OSI) based on data collected from independent survey questionnaire, conducted by UNDESA. It measures a government’s capability to provide services and communicate with its citizens electronically.

The survey questionnaire is used to measure four stages of the online availability of government development:

The Stage 1 – Emerging information services

Stage 2 – Enhanced information services

The Stage 3 – Transactional services

Stage 4 – Connected services

Global Competitive Index (GCI)

GCI is defined by the World Economic Forum. It is a set of institutions, policies, and factors that determine the level of productivity of a country, conditions of public institutions and technical conditions.

Digital Economy and Society Index (DESI)

The Digital Economy and Society Index (DESI) is a composite index defined and published by the European Commission, measuring the progress of EU countries towards a digital economy and society. DESI combines 34 indicators which are grouped into five principal policy areas.

  • Connectivity
  • Human capital
  • Use of internet service
  • Integration of digital technology
  • Digital public services

Digital Adoption Index (DAI)

DAI is a composite index developed by the World Bank that measures the depth and breadth of adoption of digital technologies in 171 countries. It is based on three sectoral sub-indices covering businesses, people, and governments, with each sub-index assigned an equal weight.

Human Capital Index (HCI)

The World Economic Forum defines and publishes the Human Capital Index. The Human Capital Index measures countries’ ability to maximize and leverage their human capital endowment. The index assesses Learning and Employment outcomes across 5 distinct age groups, on a scale from 0 (worst) to 100 (best).

It assesses 130 economies. The Human Capital Index combines 21 indicators grouped into four thematic dimensions like capacity, development, deployment and Know-how.

Digital Opportunity Index (DOI)

The Digital Opportunity Index (DOI) is a composite index defined by International Telecommunication Union (ITU) that measures digital opportunity for citizens of a particular country. It combines 11 indicators that are grouped into three areas.

  • Opportunity
  • Infrastructure
  • Utilization

Defining the Digital Transformation of Khyber Pakhtunkhwa

E-Government Development Index (EGDI)

Digital Transformation is used around the world to create competitive advantages for companies, governments, and societies. In order to understand the holistic approach of the Digital Transformation of Khyber Pakhtunkhwa, it is important to explain key terms and their relationship.

KPK Digital Policy 2018-2023
KPK Digital Policy 2018-2023

The premise for Digital Policy

The province of Khyber Pakhtunkhwa faces unemployment, gender-divide, lack of innovation, digital literacy, inequitable digital dividends, low accessibility, lack of necessary infrastructure and high government transactional costs with lack of transparency.

The Digital Policy is premised on the existing state of affairs, and the possible avenues where financial and policy interventions of the government can create cross-sectoral growth opportunities in the province of Khyber Pakhtunkhwa.

The underpinning principles of the Khyber Pakhtunkhwa Digital Policy focus on four thematic areas, Digital Access, Digital Governance, Digital Economy and Digital Skills.


The scope of this policy shall encompass the powers and functions of the Khyber Pakhtunkhwa Establishment of Information Technology Board Act 2011 and the subsequent amendments.


A systematic digital transformation in Khyber Pakhtunkhwa by leveraging Information and Communication Technologies (ICTs) for job creation, connectivity, empowerment, and inclusive economic growth.

Policy Objectives

The objective of the Khyber Pakhtunkhwa Digital Policy is to provide guiding principles for the execution of KPITB’s functions. Whereas the Khyber Pakhtunkhwa Digital Strategy provides a detailed 5-years roadmap. This policy is expected to:

  • Ensure that all areas of Khyber Pakhtunkhwa have accessible and reliable internet connectivity.
  • Enable government institutions to adopt digital technologies and innovation to improve service delivery.
  • Promote the development of a digital economy through a thriving private sector and a digital workforce.
  • Improve digital literacy, digital skills and higher order cognitive and socio-emotional skills at all levels of education and training.
  • Ensure the inclusion of women, youth and marginalized groups.
  • Promote public-private partnerships

Overarching Policies

  • Women empowerment and gender inclusiveness.
  • A rapid expansion of Digital Policy to the newly merged part of Khyber Pakhtunkhwa.
  • Ensuring financial inclusion and equitable digital dividends to women and marginalized communities.
  • Establish a regulatory framework for sharing economy businesses.
  • Provision of the provincial share in the ICT related services from the Federal government.

Digital Governance

Digital governance focuses on improving the institutional capability to deliver better public services, improve accountability and productivity with better citizen engagement.  An effective digital governance framework fall under four main categories including,

  • Govt to Citizen (G2C) and C2G
  • Government to Business (G2B),
  • Govt to Government (G2G)
  • Intra-Government

Digital Economy

  • Promote digital payments to increase financial inclusion.
  • Establish mechanisms to provide financial investment.
  • Adopt preferential procurement of digital services and products from KP based vendors and suppliers to promote the local ICT industry.

Policy Implementation

The Khyber Pakhtunkhwa Digital Policy holistically translates into the Khyber Pakhtunkhwa Digital Strategy for implementation. The Digital Strategy maps various projects and initiatives of the provincial government for the 2018-2023 period.

The outcomes of Digital Transformation of Khyber Pakhtunkhwa

It is imperative that the outcomes of the digital transformation of Khyber Pakhtunkhwa are measured. Measuring the four policy pillars, digital governance, digital access, digital skills, and digital economy requires the definition of key indicators.

The Khyber Pakhtunkhwa Digital Strategy document highlights such indicators for each of the four pillars. Several indicators are grouped together to form a composite index of the transformation made under each pillar.

The composite indices used for measuring the digital transformation of Khyber Pakhtunkhwa are designed on the basis of global composite indices for instance: E-Government Development Index (EGDI),ICT Development Index (IDI), Network readiness index (NRI), Online Service Index (OSI), Global Competitive Index (GCI), Digital Economy and Society Index.



Khyber Pakhtunkhwa Digital Policy 2018-2023 by Insaf.PK on Scribd

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