No more VIP culture at PIA for Govt officers – Decision made
- PIA abolished protocols and extraordinary arrangements for government officers
- Special treatment for pilots and cabin crew also stopped
- PIA President and Chief Executive Officer will also not be able to enjoy protocol
- An austerity campaign launched by PIA
- PIA posted its reserved staff to their normal duties
Pakistan International Airlines (PIA) abolished all protocols and VIP culture arrangements for government and non-government officials across the country.
This was done on the directions of the airlines’ President Air Marshal Arshad Malik. He asked the PIA to follow the regular procedure at all level and decide not to promote VIP culture.
President and Chief Executive Officer are also included
The President and Chief Executive Officer of the national flag-carrier will also not be able to enjoy protocol and extraordinary arrangements.
PIA stops special treatment being provided to staff
PIA also stopped the special treatment being provided to pilots and cabin crew. Not only this, but cabin crew rooms have also been abolished.
An austerity campaign
PIA launched an austerity campaign and removed staff reserved for facilitating the cabin crew members and posted them on their normal duties at airports across Pakistan.
Instead of crew members, loaders will be provided to the passengers
Previously, PIA provided loaders to the crew at the time of boarding for carrying their luggage. The loaders were provided extra payments for their special duties.
The same loaders are redeployed to facilitate the passengers, especially those with special needs, using wheelchairs during arrival and departure.
Govt is supporting PIA – Federal Minister for Privatization and Aviation
In December, the Federal Minister for Privatization and Aviation Mohammad Mian Soomro had said that the government is willing to provide all possible support to the Pakistan International Airlines to make it a viable entity.
“PIA is moving in the accurate direction and the government will provide maximum support for its revival,” he said.
PIA making efforts to improve its services
PIA seems to be taking these measures due to the rising competition from new airlines. PIA needs to improve its services to win the confidence of their customers and compete with the private sector airlines.
If the PIA does not take any measures like these and do not improve their customer service, people will start preferring other airlines with better facilities and services.
The PIA has put an end to special treatments that had continued for at least 30 years. It claimed that the move is part of ongoing reforms and austerity steps and to improve service delivery.